This Privacy Policy describes how vSeeBox ("we", "us", or "our") collects, uses, and shares personal information when you visit, use, or make a purchase from vseeboxofficial.us (the "Site").
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Device information (browser type, IP address, time zone, cookies)
- Browsing information (pages viewed, referring site, search terms)
- Order information (name, billing & shipping address, email, phone, payment details)
- Account information when you create an account or sign up to our newsletter
2. How We Use Your Information
- To fulfill orders, process payments, arrange shipping, and provide invoices
- To communicate with you about orders, products, and promotions you opted into
- To screen orders for potential risk or fraud
- To improve and optimize our Site and services
3. Sharing Your Information
We share your information with trusted third parties who help us operate our business, including Shopify (commerce platform), payment processors, shipping carriers, and analytics providers. We may also share information to comply with applicable laws and regulations or respond to lawful requests.
4. Cookies
We use cookies and similar tracking technologies to operate the Site, analyze traffic, and improve your experience. You can control cookies through your browser settings. See our Cookie Policy for details.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at support@vseeboxofficial.us.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it, subject to applicable legal obligations.
7. Children's Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, questions, or to make a complaint, contact us at support@vseeboxofficial.us.